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Frequently

Asked Questions

FAQ's

Q.

What time do your show homes open?

Answer
A.

Each of our show homes open at different times depending on the development. You can find our show home opening times on the development webpage.

Q.

How do I book a viewing?

Answer
A.

You don’t need to book a viewing to come and see our show homes or speak to a Sales Advisor. However, we do sometimes have busy periods so if you would like to book an appointment you can by contacting the development (details on the development webpage) or alternatively you can call our Head Office Sales Team on 0161 968 0300 (Monday-Friday 9am-5pm).

Q.

What information do I need to provide to secure a property?

Answer
A.

You will need to speak to one of our nominated Independent Financial Advisors to complete a financial qualification for the home you are reserving.

 

In order to secure your chosen property we would normally require the following information:

◾Photographic Identification

◾Mortgage in principle (where a mortgage is required)

◾Proof of deposit

 

Where additional information is required (for example if you are purchasing through Shared Ownership) your Sales Advisor will confirm this.

Q.

What is the reservation fee?

Answer
A.

Your reservation fee reserves your new home and during this reserved period your new home will be withdrawn from sale and it will not be subject to any price increases. We will then ask you to exchange contracts and pay a deposit on exchange which is usually within 6 weeks of reservation. The reservation fee and deposit are then deducted from the price of your home.

Q.

How long will our property be reserved for?

Answer
A.

The property will normally be reserved until the date stated on your reservation form as this is when contract exchange is expected to take place.

Q.

Is the reservation fee refundable? 

Answer
A.

Following the guidelines under the Consumer Code (Link to Consumer Code), a homebuyer has the right to be reimbursed the reservation fee, however Laurus Homes may retain a proportion of the reservation fee to cover any reasonable administration costs and expenses. Prior to you reserving your new home the Sales Advisor will provide you with full details (Link to Administrative Charges) of the amounts retained upon cancellation.

Q.

What other costs are involved in buying a new home?

Answer
A.

Apart from the mortgage deposit, other costs will typically include lender valuation fees, stamp duty land tax, solicitor’s fees, and removal services and connection fees.

Q.

What happens if I have a house to sell?

Answer
A.

If you are selling your home and buying a new home, it is your solicitor's responsibility to ensure that both sets of contracts – i.e. the sale of your existing home and the purchase of your new one - are exchanged simultaneously and a suitable moving day agreed.

It is not always possible to co-ordinate the sale of your existing property and the completion on your new Laurus home and if this is the case you may have to consider some form of temporary accommodation until your new Laurus Home is ready.

If you are using shared ownership or Help to Buy to purchase your new Laurus home, you must have sold your existing home prior to completing the purchase of your new home.

Q.

Will Laurus update me on the progress of my purchase of my new Laurus home?

Answer
A.

As part of our Sales service, you will be kept informed throughout each stage of your purchase. This includes updating you on the build progress of your new home, from letting you know when the roof goes on to the kitchen being fitted. We will also keep in touch with your mortgage broker to ensure that things are running smoothly to allow the exchange if contracts and legal completion take place.

Q.

How long will it take until I can get the keys and move in?

Answer
A.

Once you’ve reserved your preferred plot, Laurus Homes will instruct our solicitor to send the legal pack to yours. We aim for contracts to be exchanged within 6 weeks (though this can be sometimes be sooner), with the sale completion date agreed in line with the build completion date of your plot. On the day of completion your Sales advisor will meet you at your new property to hand over the keys and demonstrate elements of your new home.

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