Get Ready, Sales Centres Now Open

News | 1 June 2020

Get Ready, Sales Centres Now Open

News | 1 June 2020

We’re opening up again – what this means for you

——

Since lockdown began we’ve been keeping busy helping you plan your next house move, remotely and virtually to follow Government guidance on social distancing. Keeping our customers and Sales Centre team safe will always be our priority, which is why we temporarily closed all of our Sales Centre and Show Homes.

The Government guidance is now that house moves and viewings can start again, so we’ll be following that advice while keeping safety at the forefront of everything we do, for the sake of all of you our customers, and our employees.

What this means is that we’ve been adapting our Sales Centres and Show Homes and our ways of working so that we can reopen with appropriate social distancing measures in place.

Here’s what this means for you:

Sales Centre visits

  

Most of our Sales Centres and Show Homes are open on an appointment basis only, and you can find all the details on the development page. We’ve put appropriate measures in place to work safely and for customers to visit us. Your Sales Advisor will guide you through these measures before you arrive, but you can also see them here.

For these appointments, we’ll follow strict social distancing rules, which means we can welcome only two adults from your household at a time. Unfortunately, we won’t be able to have children take part in any visits and we won’t be able to accept walk-ins.

If you’d rather stay at home or are self-isolating, or if the Sales and Marketing Suite on a site you’re interested in is still closed for now, you can still talk to us via phone or email and we’ll offer virtual tours where they are available.

Sales Centre visits

  

Most of our Sales Centres and Show Homes are open on an appointment basis only, and you can find all the details on the development page. We’ve put appropriate measures in place to work safely and for customers to visit us. Your Sales Advisor will guide you through these measures before you arrive, but you can also see them here.

For these appointments, we’ll follow strict social distancing rules, which means we can welcome only two adults from your household at a time. Unfortunately, we won’t be able to have children take part in any visits and we won’t be able to accept walk-ins.

If you’d rather stay at home or are self-isolating, or if the Sales and Marketing Suite on a site you’re interested in is still closed for now, you can still talk to us via phone or email and we’ll offer virtual tours where they are available.

How will appointments work?

  


When you book an appointment, a member of the Sales Team will give you a short call to make sure you, and everyone in your household (including those not attending the appointment) is feeling well.

To help keep our Sales Centres and Show Homes a safe place to visit, we have introduced a number of safety measures including;

  • Waiting in your vehicle when you arrive until the Sales Advisor calls you to enter the Sales Centre.

  • A maximum of two visitors, from the same household, in our Sales Centres or Show Homes at one time.

  • Furniture has been positioned to a minimum of two metre distance from the Sales Advisor.

  • Glove dispensers and hand sanitisers available for customers.

  • Protective desk screens around Sales Adviser desks.

  • New cleaning regime after each visitor.

How will appointments work?

  


When you book an appointment, a member of the Sales Team will give you a short call to make sure you, and everyone in your household (including those not attending the appointment) is feeling well.

To help keep our Sales Centres and Show Homes a safe place to visit, we have introduced a number of safety measures including;

  • Waiting in your vehicle when you arrive until the Sales Advisor calls you to enter the Sales Centre.

  • A maximum of two visitors, from the same household, in our Sales Centres or Show Homes at one time.

  • Furniture has been positioned to a minimum of two metre distance from the Sales Advisor.

  • Glove dispensers and hand sanitisers available for customers.

  • Protective desk screens around Sales Adviser desks.

  • New cleaning regime after each visitor.

Can I still buy a home?

  

We have put safety measures in place to allow you to legally complete the purchase of your new home. The benefit of buying new is that you are the first to live in your new home and we are also carrying out additional cleaning of homes using anti-bacterial cleaners prior to occupation to ensure properties are safe to move into.

Can I still buy a home?

  

We have put safety measures in place to allow you to legally complete the purchase of your new home. The benefit of buying new is that you are the first to live in your new home and we are also carrying out additional cleaning of homes using anti-bacterial cleaners prior to occupation to ensure properties are safe to move into.

I am due to complete, will my completion date move?

  
If your new home is under construction, you may have received a message from us that your move-in date has been delayed. We know how important moving into a new home is, and we are working to minimise delays.
As we review our plans with our construction partners to restart work across our sites, we’ll be looking at every site on a case-by-case basis. This means some work will start again earlier than others, to make sure we can comply with the latest government guidance.

Our sales team will provide updates on the build progress of your home as it becomes available.

Get in touch with our teams and check revised opening times at our developments below:
We appreciate your patience and understanding during these challenging times.
Regards
Laurus Homes

I am due to complete, will my completion date move?

  
If your new home is under construction, you may have received a message from us that your move-in date has been delayed. We know how important moving into a new home is, and we are working to minimise delays.
As we review our plans with our construction partners to restart work across our sites, we’ll be looking at every site on a case-by-case basis. This means some work will start again earlier than others, to make sure we can comply with the latest government guidance.

Our sales team will provide updates on the build progress of your home as it becomes available.

Get in touch with our teams and check revised opening times at our developments below:
We appreciate your patience and understanding during these challenging times.
Regards
Laurus Homes

Looking for a space to belong?

  

Search our latest new homes in

Manchester
Cheshire
Lancashire
Manchester
Cheshire
Lancashire

Copyright © 2019 Laurus Homes THT Developments Ltd.  Registered in England and Wales: no. 9201999

Connect with us
 
Copyright © 2019 Laurus Homes THT Developments Ltd.  Registered in England and Wales: no. 9201999