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Trafford Housing Trust is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Measures to support accessibility
Trafford Housing Trust takes the following measures to ensure accessibility of Laurus Homes website:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Laurus Homes UAT is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of Laurus Homes website. Please let us know if you encounter accessibility barriers on Laurus Homes UAT:
We aim to respond to feedback within two working days.
Compatibility with browsers and assistive technology
Laurus Homes website is designed to be compatible with the following assistive technologies:
Laurus Homes website is not compatible with:
Accessibility of Laurus Homes website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of the Laurus Homes website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Laurus Homes website:
1. Aria attributes: some [aria-*] attributes do not have valid values. Assistive technologies, like screen readers, can't interpret ARIA attributes with invalid values. This will be resolved by further web development, which we are addressing across the site, aiming to resolve accessibility barriers as soon as possible.
Please let us know if you encounter accessibility barriers on Laurus Homes website:
Trafford Housing Trust assessed the accessibility of Laurus Homes website by the following approaches:
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
Trafford Housing Trust
The best way to tell us if you’re unhappy is by emailing Customer@mytht.co.uk. If you can’t email, then you can call our Customer Service Team on 0300 777 7777.